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Questions
& Answers
Q - What is Citizens Communications Corporation (C3)?
A - C3 is an always-on High Speed Internet Connection Service.
Q - How fast is Citizens Communications Corporation (C3)?
A - Speeds range from 128Kb to 1.5Mb per second. Speeds vary
based on signal strength and general Internet congestion.
Q - Do you guarantee download and upload speeds?
A - Although we wish we could guarantee actual download and
upload speeds, because of many different variables, we cannot
guarantee that your speeds will always achieve the maximum
speed that you purchase. For instance if you buy a 512Kb/512Kb
circuit actual speeds will vary from 64Kb UP TO 512Kb. This
is based on the server that you connect to, what speeds that
server has going to it, how busy it is, what Internet routes
are involved and any other general Internet congestion.
Q - How many computers can I connect to the service?
A - C3 is priced by the circuit speed and security level desired.
You may connect as many computers as you would like to your
circuit at your business location. We do not have a PER SEAT
FEE for businesses!
Q - How do I sign-up?
A - To sign-up for C3 you can either call us at 812.752.7204
or fill out the contact form on the Services page. Once we
know you are interested in the service we will conduct a site
survey to see if we have signal at your location. If we have
signal then you can get the service.
Q - Will atmospheric conditions or solar eruptions (sun spots)
cause interruptions in service?
A - No, These types of conditions do not cause problems with
C3.
Q - When will C3 be available for commercial and residential
use, and what will be the costs?
A - C3 is now in full operation as a utility. Click
here for our commercial and residential rates.
Q - When will C3 be available in my area?
A - Service is now available to Scott County and Crothersville.
As new sites become active we will be able to provide service
to many new locations. If we can detect signal at your location
you can sign up for service. All potential locations have
to be site surveyed to determine signal and signal strengths.
Site surveys are done if we feel there is a good chance to
get a signal.
Q
- How do I setup my e-mail through Outlook Express?
A - Click
here for fast and easy instructions on setting up
your email in Outlook Express.
Q
- How do I access my email through the web?
A - You can visit http://webmail.c3bb.com:8383
and enter your user name (username@c3bb.com) and password
to access your email through the web.
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